Moveo AI is a conversational AI tool that allows users to create an AI virtual agent in minutes by describing their business processes, with minimal or no developer intervention.
Key Features of Moveo AI
- Enterprise-Grade Conversational AI:
- Combines the capabilities of conversational AI and ChatGPT chatbots.
- Allows data upload in any format to automate over 70% of customer support operations.
- Auto Builder Feature:
- Accelerates business process automation by 10x leveraging Môveo AI and GPT-4.
- Create AI virtual agents in minutes by describing business processes.
- Ease of Building and Improvement:
- No-code platform with best in class Natural Language Processing (NLP) and self-learning capabilities.
- Offers multiple integrations and a user-friendly interface with drag-and-drop environment for crafting AI virtual agents with minimal or no developer intervention.
- Operational Enhancements:
- Generates leads and improves customer experience through quick and personalized responses.
- Enhances operations by connecting with existing systems, automating repetitive processes, and allowing employees to focus on more challenging tasks.
- Trusted by Enterprise Leaders:
- Positive testimonials from enterprise leaders showcasing how Môveo AI handles top call drivers in seconds, provides 24/7 omnichannel support, and facilitates faster customer support.
- Operational Cost Reduction:
- Helps in reducing the operational cost of call centers by providing new interactive channels.
- Achieves a 95% resolution rate of requests, 50% workload reduction for live-support agents, and serves an average of 1 million users monthly.
- ROI Calculation Feature:
- Provides a feature to calculate potential ROI by inputting various operational metrics.
- Omnichannel Support:
- Supports all channels through one platform, allowing customers to connect on any communication channel seamlessly.
- Analytics:
- Enables data-driven decisions by overseeing customer service bot performance and extracting valuable data.
- Human Chat Module:
- In case needed, Môveo AI can seamlessly handover a conversation to the support team through its built-in Human Chat module, saving valuable man-hours for customer support agents.
